Terms and Conditions
Welcome to Maids of Maryland! These terms and conditions outline the rules and regulations for the use of our online cleaning services. By accessing or using our website and services, you agree to comply with these terms and conditions. If you disagree with any part of these terms, you may not use our services.
Service Agreement
1.1. Maids of Maryland, LLC provides professional cleaning services in Gaithersburg, Maryland, and surrounding areas.
1.2. By booking our services, you agree to provide accurate and complete information about your cleaning needs, including the size and condition of your property.
1.3. We reserve the right to refuse service if we determine that the requested cleaning is outside the scope of our capabilities.
1.4. Maids of Maryland, LLC may take before and after photos of the service areas for internal quality assurance and promotional purposes, such as marketing on social media and the company website. These photos will not include any personal or identifiable information. By agreeing to our services, the client consents to this practice. Clients wishing to opt out must notify Maids of Maryland in writing before the service date.
Pricing and Payment
2.1. Our pricing is based on the size, type, and condition of the property, as well as the specific cleaning services requested.
2.2. The prices provided on our website or through other communication channels are estimates and may vary depending on the actual assessment of your property.
2.3. Payment is due at the time of booking, and we accept various payment methods, such as credit cards, debit cards, or other forms of electronic payment.
2.4. Any additional services requested during the cleaning appointment may incur additional charges.
Cancellations and Rescheduling
3.1. If you need to cancel or reschedule a cleaning appointment, please notify us at least 24 hours in advance.
3.2. Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee.
3.3. We reserve the right to reschedule or cancel a cleaning appointment due to unforeseen circumstances or events beyond our control. In such cases, we will make reasonable efforts to notify you and arrange an alternative appointment.
Liability and Damages
4.1. While we take utmost care in providing our cleaning services, Maids of Maryland, LLC shall not be held liable for any damages or losses incurred during the cleaning process.
4.2. It is your responsibility to secure and protect valuable or fragile items before our cleaning team arrives.
4.3. Please notify us of any specific instructions or areas of concern regarding your property, including the presence of pets or allergies.
Confidentiality and Privacy
5.1. Maids of Maryland, LLC respects your privacy and will handle your personal information in accordance with applicable data protection laws.
5.2. We may collect and store certain information to facilitate the provision of our services, but we will not disclose or sell your personal information to third parties without your explicit consent, unless required by law.
Intellectual Property
6.1. The content, logo, and design elements on our website and promotional materials are the intellectual property of Maids of Maryland, LLC and are protected by copyright and other applicable laws.
6.2. You may not use, reproduce, or modify any of our intellectual property without our prior written consent.
Governing Law and Jurisdiction
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of the State of Maryland.
7.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in the State of Maryland.
Modifications to Terms and Conditions
8.1. Maids of Maryland, LLC reserves the right to modify or update these terms and conditions at any time without prior notice.
8.2. By continuing to use our services after any changes to these terms and conditions, you accept and agree to the modified terms.